Troubleshooting & Support
Hands-on experience solving user, system, and application issues with a practical, operations-first mindset.
Portfolio Starter
Quang Khai Tran
Early-career IT professional with hands-on experience across support, systems, networking, development, and technical problem solving. Currently targeting roles that provide a strong operational foundation while building toward Cyber Security and DevOps.
Quick Snapshot
IT Support TechnicianDesktop Support EngineerSystems AdministratorNetwork AdministratorCyber Security Analyst
Based in Hobart, Tasmania
Open to on-site, hybrid, and remote work
Interested in IT Support, Systems, Network, and Cyber Security roles
Long-term goal: DevSecOps / Cloud Security
About Me
I enjoy technical roles that combine problem solving, systems thinking, and real-world impact. My background includes support, software and app development, project work, and practical troubleshooting. I am especially interested in building a career across systems, networking, cyber security, and eventually DevSecOps or cloud security.
Core Strengths
These are the areas I want recruiters and hiring managers to notice first.
Networking Fundamentals
Comfortable with IP, DNS, DHCP, routing basics, connectivity checks, and structured troubleshooting.
Systems & Infrastructure
Building toward roles involving Windows/Linux systems, identity, permissions, and infrastructure support.
Cyber & DevOps Direction
Long-term focus on cyber security and DevOps through labs, automation, cloud, and security operations foundations.
Featured Labs
These labs are here to prove practical interest and initiative, especially for support, systems, networking, security, and automation roles.
Support / Systems
IT Support Homelab Notes
A practical support-focused lab covering troubleshooting workflows, user issues, device checks, and common environment problems.
WindowsTroubleshootingDocumentation
Networking
Network Troubleshooting Lab
Notes and scenarios for resolving DNS failures, IP conflicts, gateway errors, and domain-resolution issues.
DNSDHCPIPNetworking
Cyber Security
Security Basics Lab
Entry-level security operations notes including phishing triage, MFA, least privilege, account checks, and incident handling basics.
MFAIAMSecurity Ops
Systems / DevOps
Automation Scripts
A set of simple scripts for repetitive tasks such as log parsing, ping checks, file handling, or environment checks.
PythonPowerShellAutomation
Selected Projects
I also bring a development background, which helps me understand applications, data flow, APIs, and how technical systems fit together.
Full Stack Web App
KOL Finder
A web application project involving search, filtering, data management, and AI-assisted functionality. Good example of backend, database, and full-stack thinking.
Node.jsExpressMongoDBJavaScript
Mobile App
AFL Match Tracking App
A mobile app project for recording match events, timestamps, scores, and player actions during live games.
FlutterFirebaseMobile UI
Labs Collection
Personal Security / Infrastructure Labs
An evolving collection of labs showing practical interest in systems, security, cloud, and operational problem solving.
LinuxNetworkingSecurityCloud
Skills & Tools
Infrastructure & Support
TroubleshootingWindowsLinuxDocumentationUser SupportTicketing
Networking
IPDNSDHCPRouting BasicsSubnettingConnectivity Checks
Development & Automation
JavaScriptNode.jsPythonReactGitAutomation Scripts
Security Direction
MFALeast PrivilegeIAM BasicsPhishing AwarenessSecurity Operations Basics
Resume & Contact
Add your real contact details, downloadable resume link, and the best way for recruiters to reach you.
quangkhaitran.tk@gmail.com
linkedin.com/in/quang-khai-tran/
GitHub
github.com/KiTer7
Location
Hobart, Tasmania, Australia